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MY SAFE VACATION

What may sound like a lot of restrictions and rules is only meant to guarantee your safe vacation! With these guidelines we feel safe to re-open on June 26th!
First of all our GOOD NEWS: we used the last three months to built 10 brand-new relaxing-huts infront of the SPA area - moreover we now have a new pool with cold water when you step out of the Forest sauna.
Our team-leader and their teams played all procedures and here are the most important things to know.
What are the general rules?
  • 1 meter distance between people, this is not valid for couples or people that live together
  • in the restaurant the distance between the tables need to be 1 meter
  • guests do not have to wear masks sitting at the table, our waiters will be wearing them

OVERALL SECURITY MEASURES:
  • fever-scan at the check-in for guests and employees
  • all employees need to wear security clothing and masks
  • the large space within our hotel area guarantees the maximum occupancy

RECEPTION:
  • contact-free check-in from home
  • automatical preview of the final invoice the evening before checking out with possibility to pay via credit card data sent in a secure way
  • free masks when checking in
  • welcome drink at the bar and on the terrace
  • concierge help on the phone from the room

HOUSEKEEPING/LAUNDRY:
  • disinfecting material in all strategic point of the hotel
  • proper cleaning of all public spaces and rooms with international cleaning standards
  • all surfaces will be disinfected daily from 8 am until 10 pm
  • we kindly ask to leave the room by 10.00 am and we will have check-in by 03.00 pm in order to gain 2 additional hours for a proper cleaning
  • every suite will be cleaned with an OZON-maschine: 30 minutes per suite and another 30 minutes of air circulation
  • during your vacation: we kindly ask that you leave the balcony-door open before you leave the room - so that our cleaning ladies can enter and immediately start cleaning
  • we have a laundry inhouse so we can guarantee that no laundry needs to leave the house

RESTAURANT/BAR:
  • our employees in the restaurant work with all needed measures wearing gloves and masks
  • the security distance between the tables will be 1 meter and we will serve dishes as well as keeping some dishes on the buffet
  • possibility to request room service in all suites all day long

KITCHEN:
  • working spaces at the buffet area with 1 meter of distance
  • menues for choice with served salad and cheese

SPA/SWIMMING-POOL/SAUNAS:

  • all pools and saunas can be regularly opened by June 15th
  • there will be restrictions on the number of people that may enter the saunas - because of this we will be planning more sauna infusions
  • our team will be wearing proper cloths when giving massages and spa treatments
  • our activity program will be enriched: more hikings, sauna infusions and gymnastic sessions with smaller groups
  • personal training on request

 

Forest secrets.

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